Matsunaga Rokkan Fujiya recognizes that protecting and using personal information received from customers is an important social responsibility and has established to follow this policy thoroughly to all employees.
The purpose is to realize the protection of personal information and provide the customer with continuous security.
2. Personal information to be kept
The personal information we receive from customers includes name, address, telephone number, e-mail address, gender, date of birth, credit card, payment information, data, date of the stay. personal preferences, and other items necessary for providing our services.
3. Use of personal information
The personal information we keep will only be used for the following purposes.
Confirmation of the accommodation you have reserved, confirmation of the purchased product, and delivery.
To send notifications and information from the Matsunaga Rokkan Promotion Council, which promotes the "Matsunaga Rokkan Fujiya" and "Matsunaga Rokkan" projects.
4. Handling of personal information
We manage the personal information we receive properly and carefully, and prevent and correct loss, leakage, falsification, misuse, unauthorized access, etc.
We will not provide your personal information to third parties without your consent. However, if disclosure is required by law, personal information may be disclosed.
5. Compliance with laws and regulations
Matsunaga Rokkan Fujiya complies with laws and regulations and other standards regarding personal information protection. In addition, we will review the personal information protection policy as necessary and make continuous improvements.
6. Respect for your rights
Respecting the rights of our customers, we will promptly respond to inquiries and offers regarding disclosure, correction, deletion, and other information management of our customers. At that time, if we cannot confirm your identity, we will not respond to these requests.